This Read Me file contains last-minute product information for the Acrobat Reader program. The Installation information and the On-line Guide (Acrobat™ Reader Help) will also provide essential information to help you begin using Acrobat Reader 1.0.
INSTALLATION PROBLEMS
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• If an error occurs while attempting to launch the installer, verify that Acrobat Reader Installer has been opened instead of Install Script.
• If an error occurs while the installer is checking fonts in the system, it may have encountered a corrupt font that is currently installed. Such fonts need to be removed or replaced before attempting to install.
• The Installer requires approximately 7MB of free space on the active drive for the Easy Install. If the selected hard disk has less than this available, remove files to create more space.
• If Acrobat Reader is installed to a drive other than the startup drive, an error may occur when launching Acrobat Reader. This happens because the proper files and resources have not been installed in the System Folder on the startup drive. If you wish to keep Acrobat Reader and related files on another drive, we recommend that you first install to the startup drive and manually move the Acrobat Reader folder to the other drive after installation is complete.
• If you have purchased a multi-user license for Acrobat Reader and have placed the program disk contents on a network file server you must be sure to advise your System 7.x users to turn OFF the "Calculate folder sizes" option in the Views control panel. A user with this option enabled may experience a problem during the installation of Acrobat Reader where the Apple Installer asks you to quit open applications, when in fact only the Finder is running.
HOW DOES THE INSTALLER HANDLE FONTS?
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The Installer installs the latest Adobe bitmapped fonts and PostScript font outlines for Times, Helvetica, Courier, Symbol, and Zapf Dingbats. To make room for these, the Installer removes any currently installed bitmapped fonts, PostScript font outlines, and TrueType font outlines for these typefaces and places them in a De-installed Fonts folder at the root level of the selected drive.
The Adobe versions of the Times and Helvetica bitmapped fonts contain different character kerning information than those from Apple. Documents created with Apple versions of these typefaces may be reformatted when opened on a machine with Adobe versions, and vice-versa. This problem does not occur with Acrobat PDF files because the formatting information is contained within them. If you have many existing documents created with Apple versions of Times and Helvetica, you may wish to reinstall the Apple bitmapped fonts. A technical note explaining this process is available from the Adobe Fax Request line at 408-986-6560.
POSTSCRIPT PRINTING
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If you encounter problems, such as a "VMerror," printing to PostScript™ Level 1 or 2 printers it may be because the printer has little available memory (for example, a non-upgraded LaserWriter, LaserWriter Plus, LaserWriter II NT or NTX). There are two potential solutions to this problem: 1/In the Preferences dialog (select from the Edit menu) you may choose to use Serif only or Sans only for font substitution. This frees up additional memory in the printer and chances are your document will print successfully. 2/The other option is to purchase more memory for your printer. See the ATM READ ME for additional information about printing.
If you are using an Apple Personal LaserWriter NT printer that has not been upgraded to a Personal LaserWriter NTR, Acrobat Exchange won't be able to print substitute fonts. Contact your Apple dealer for information on upgrading your printer.
IMPROVING PERFORMANCE
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In most cases you can improve the performance of the Acrobat Reader program by increasing the memory allocated to the Acrobat Reader application and/or to Adobe Type Manager.
For Acrobat Reader:
1. If the Acrobat Reader program is running, you must first Quit.
2. From the Finder, select the Acrobat Reader program icon. (You must select the actual program, not an alias.)
3. Choose Get Info from the Finder's File menu.
3. Increase the memory allocated to the Acrobat Reader program. The number you enter is based on the available free memory on your system. If you have enough memory, 4000K is recommended.
For Adobe Type Manager:
1. To open the ATM Control Panel, look inside the Apple Menu (if you are using System 6) or inside the Control Panels folder within the System folder (if you are using System 7).
2. Increase the font cache to 512K or greater.
PRINT MONITOR SETTING
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PrintMonitor may run out of memory when printing PDF files and background printing is turned on. As a precaution against this happening, you may want to change PrintMonitor’s current memory size. To do this, open your System Folder. (If you are using System 7.0 or later, PrintMonitor is in the Extensions folder within the System Folder.) Select the PrintMonitor application and select Get Info from the File menu. At the bottom of the Get Info window, there is a field under Memory for Current Size. Increase this value to 170K or greater. If you still run out of memory when printing, try increasing it to 256K.
MISCELLANEOUS ISSUES
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• 4-COLOR MODE -When the Monitor control panel is set to 4 colors, Acrobat Reader uses the system's highlight color in its color pallette which results in poor color rendering of images. [18380]
• FIND - Whole words not found when they are adjacent to some special characters. The word will be found if it is adjacent to the following characters: | ' " “ ” ‘ ’ . ( ) ? - : ;
• FONT NOT FOUND - A font not found error may indicate that ATM did not have enough memory to create a substitute font. See the ATM section of this file for information on how to increase the memory available to ATM.
• PATTERNS - Files produced by the Acrobat Distiller™ containing patterns may display slowly and cause memory shortages.
• POWERBOOK EXTERNAL DISPLAY - Acrobat Reader may not display correctly when running on a PowerBook 180 with an external display and mirroring on. Solution: Turn off mirroring. Set up the external monitor as monitor 2 and make the external monitor the primary monitor by dragging the MacOS menu bar to monitor 2 (within the Monitors control panel), then restart.
• ROTATED/TRANSFORMED TRUETYPE FONTS - You may encounter some problems with displaying or printing rotated or otherwise transformed TrueType fonts. This is a limitation of TrueType and QuickDraw. For best results, we recommend you use Adobe PostScript Type 1 fonts in your documents.
• TEXT SELECTION - Unexpected results may occur using the text select tool. This is an inherent consequence of how the text appears in a PDF file. Make sure the text selection marquee rectangle intersects only with the desired text.
• TEXT GREEKING - Type 3 fonts do not greek.
Adobe, Acrobat, Adobe Type Manager, Distiller, and PostScript are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions.
